This Privacy Policy explains how Village Discount Outlet, Inc. (“Village Discount,” “we,” “us,” or “our”) collects, uses, and shares information about you. It applies to our website, email list, text alerts, and in-store interactions.

Information We Collect
WE DO NOT SELL PERSONAL INFORMATION. We collect information you provide directly to us, such as your name, email address, and phone number when you join our email list or text alerts, contact customer service, participate in promotions, or apply for a job. We also receive technical data when you use our website (for example, IP address, device and browser information, pages viewed, and cookie data) to operate and improve the site and help prevent fraud. For store safety and loss prevention, our locations may use CCTV video (no audio). We do not collect payment card data on our website.

How We Use Information
We use your information to send marketing communications you request (emails and texts), operate and improve our website and services, respond to inquiries, run promotions and surveys, protect our customers and stores, and comply with law.

Text Alerts (SMS)
By enrolling in our text program, you consent to receive marketing texts sent via automated technology. Message and data rates may apply. Message frequency varies by store and program. You can opt out at any time by replying STOP; for help, reply HELP. Consent is not a condition of purchase. Mobile carriers are not liable for delayed or undelivered messages.

Email List
If you join our email list, we’ll send updates about sales, promotions, and store news, including occasional subscriber-only offers. You can unsubscribe at any time using the link in any email.

Cookies and Analytics
We use cookies and similar technologies to keep the site working, remember preferences, understand how the site is used, and improve performance. You can control cookies through your browser settings; some site features may not function properly without them.

Sharing of Information
WE DO NOT SELL PERSONAL INFORMATION. We share information with trusted service providers that perform services for us (such as email/SMS delivery, analytics, hosting, and security) under contracts that limit their use of the data to our instructions. We may also share information to comply with law, enforce our terms, or protect rights, safety, and property. We do not sell personal information.

Your Choices and Rights
You may unsubscribe from marketing emails at any time and opt out of texts by replying STOP. To update, access, or delete your contact information, email service@villagediscount.com. Residents of certain U.S. states may have additional rights regarding access, deletion, and choice; contact us to exercise these rights.

Data Retention
We keep information only as long as necessary for the purposes described in this policy, then delete or de-identify it according to our retention practices and legal requirements.

Security
We use highly sophisticated administrative, technical, and physical safeguards to help protect information. However, no method of transmission or storage is completely secure.

Children’s Privacy
Our website and marketing programs are not directed to children under 13, and we do not knowingly collect their personal information. If we learn that we have, we will delete it.

Third-Party Links
Our website may link to third-party sites or services. Their privacy practices govern those sites; we are not responsible for their content or policies.

Changes to This Policy
We may update this policy from time to time. When we do, we will revise the “Effective date” above. Material changes will be posted on this page.

Contact Us
If you have questions or requests regarding this policy or your information, contact us at:

Village Discount Outlet, Inc.
2080 Advance Ave.
Columbus OH, 43207

(614) 443-3421
support@villagediscount.com