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FAQ

What are our store hours? Monday – Saturday store hours 9:00am – 8:00pm, Sunday store hours 11:00am – 6:00pm, Cincinnati store hours Monday – Friday 10:00am – 8:00pm, Saturday & Sunday store hours 11:00am – 7:00pm

What type of merchandise do we carry? We carry clothing for entire family, household goods, shoes, handbags, jewelry, misc. items and much more

What are our return policy? All sales are final, so please examine all items carefully

Do we accept credit cards and checks? We accept Visa, Mastercard, Discover with a valid ID. Sorry we do not accept checks.

Do we offer Gift certificates? Yes we do, we have $5.00 and $10.00 gift certificates

Do we have promotions? We have some type of sale everyday of the week, check the promotion page for all the daily sales, http://www.villagediscount.com/events-promotions/

How often do we restock the stores? We restock the stores everyday 7:00am – 6:00pm 7 days a weeks. If you don’t find what you need  today, then please come back tomorrow. http://www.villagediscount.com/events-promotions/

Do we have a Facebook page? Yes we do, please click here.

Do we send out the coupons? Yes, periodically throughout the year. Join our VIP Text club for exclusive text coupons, http://www.villagediscount.com/events-promotions/

When is the best time to shop? Anytime of the day since we put items out all day long 7 days a week

Do you take donation? Donation may be brought into store and you will be given a tax receipt

Do you purchase clothing? No we do not purchase any clothing, we only accept donations, however our Cincinnati store now purchases gently used women’s & men’s jeans.

Where do you get your merchandise? Amvets, Catholic Charities, Juvenile Diabetes Foundation and other small Charities.

Do you wash your clothing? We inspect every item carefully. Most items are already laundered when they come in, however we launder some items.

Why don’t you size your clothing? Too labor intensive, however we are now sizing our ladies blouses, jeans and men’s shorts.

Why do you price books with marker? This is the best way to display our prices.

Do you have fitting room? Only our Akron & Cuyahoga Fall stores have fitting rooms.

Do we have Student and Military discounts? Yes, with a current ID for all college students, active & non active veterans and first responders.